FAQ
How long does shipping take?
Orders are processed within 1-2 business days and typically arrive within 3-7 business days within the U.S.
Do you offer free shipping?
Yes — all U.S. orders over $99 ship free. Orders under $99 are charged a flat shipping rate at checkout.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unworn, unused, with tags attached, and in their original packaging.
How do I start a return or exchange?
Email us at info@bayzixplus.com and we'll send you a return shipping label along with instructions.
When will I receive my refund?
Once your return is approved, refunds are issued to your original payment method within 10 business days.
How do I track my order?
You'll receive a confirmation email with tracking information as soon as your order ships.
What payment methods do you accept?
We accept all major credit cards and other secure payment options available at checkout.
How do I contact customer support?
Reach us anytime at info@bayzixplus.com — we're happy to help.